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DGM – IT

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DGM – IT

Job brief

Job Purpose:

  • We are seeking an experienced IT Head to lead and manage the end-to-end IT function of our textile
    manufacturing and export organization. The role will be responsible for defining and executing IT
    strategy, ensuring stable and secure IT operations, managing ERP and supporting business growth
    through automation across all locations.

Key Responsibilities:

  • Define, implement, and continuously improve the overall IT strategy aligned with business objectives
    and growth plans.

  • Lead and manage day-to-day IT operations ensuring minimal downtime and quick issue resolution.
  • Establish IT policies, SOPs, controls, and governance frameworks to ensure standardization,
    compliance, and risk mitigation.

  • Manage ERP systems (implementation, upgrades, enhancements, integrations, and performance).
  • Ensure smooth functioning, data accuracy, role-based access, and availability of ERP and all
    business applications.

  • Manage IT infrastructure including servers, networks, databases, storage, hardware, and cloud
    services across head office and factory locations.
  • Ensure robust cybersecurity measures, access controls, firewall management, endpoint security, and
    regular vulnerability assessments.
  • Plan and implement backup, disaster recovery (DR), and business continuity strategies.
  • Drive continuous improvements in service delivery and system reliability.
  • Lead, mentor, and develop the internal IT team to build strong technical and functional
    capabilities.
  • Manage external vendors, consultants, system integrators, and AMC partners.
  • Oversee IT procurement, asset management, license management, and cost optimization initiatives.
  • Establish and enforce data security policies and controls to safeguard company information, ensure
    secure access management, maintain data confidentiality, protect against unauthorized usage, and
    conduct regular data security awareness sessions for employees.
  • Develop, implement, and periodically update SOPs for IT asset issuance, tracking, maintenance,
    handover, recovery, and exit purchase during employee separation or role changes, ensuring
    compliance across locations through regular monitoring and periodic audits.
  • Conduct regular IT skill gap analysis for the IT team and end users across the organization, and
    design and deliver training programs aligned with new IT developments, system upgrades,
    cybersecurity awareness, and effective usage of IT tools.

Key Skills & Competencies:

  • Strong hands-on knowledge of ERP systems, IT infrastructure, networking, databases, and
    cybersecurity.
  • Sound understanding of IT governance, controls, audit readiness, and compliance requirements.
  • Experience in manufacturing, textile, apparel, or export-oriented environments is preferred.
  • Strong leadership, team management, and stakeholder management skills.

Experience: 18- 20 Yrs

Qualification: B.Tech, M. Tech